FREQUENTLY ASKED QUESTIONS

When exploring flooring options, you will encounter SPC, LVT, and WPC. SPC (Stone Plastic Composite) stands out as the premier category of vinyl flooring due to its superior durability. We define it as Rigid Core Vinyl, a revolutionary material primarily composed of natural limestone powder and high-quality PVC.

1. Technical Composition The performance of FLOORIGO SPC is derived from its precision-engineered formula:

• Primary Materials: A strategic blend of natural limestone powder (calcium carbonate), PVC resin, and stabilizers. While PVC provides a non-toxic and chemically stable base, the high limestone content delivers exceptional density and structural integrity.

• Advanced Additives: We incorporate eco-friendly plasticizers (DOTP) to maintain core toughness and stabilizers to ensure long-term chemical balance. Our materials are Formaldehyde-free and certified for indoor air safety, meeting the highest international environmental standards.

2. Multi-Layered Architecture Our SPC flooring is a multi-layered engineered system designed for high-performance environments:

• SPC Rigid Core: The defining feature. This ultra-dense core is produced via high-pressure extrusion without foaming agents, providing 100% waterproof protection and unmatched dimensional stability. It resists heavy impacts and handles heavy furniture without denting.

• Wear Layer: A high-grade, transparent top layer that shields the floor from daily scratches and heavy foot traffic.

• Decorative Film: Utilizing high-definition printing and our Sync-Embossing (EIR) technology to realistically mimic the visual and tactile textures of natural hardwood or stone.

• UV Coating: A specialized finish providing anti-stain, anti-bacterial, and UV-resistant properties. It ensures the floor retains its Matte Finish aesthetics and prevents fading from sunlight exposure.

• Acoustic Underlayment: A pre-attached high-density IXPE layer that provides superior sound absorption and a softer, more comfortable feel underfoot, while helping to bridge minor subfloor imperfections.

While most SPC products share a similar core, the Click-Lock System determines the ease of installation and the strength of the joints. Unilin SPC Click Flooring is engineered for maximum efficiency and stable horizontal locking. As one of the most globally recognized systems, its profile design allows for a smooth “angling” installation, making it the ideal choice for residential and commercial projects seeking long-term stability and cost-effectiveness.

EIR (Embossed In Register), or Sync-Embossing, represents the pinnacle of luxury vinyl flooring. The EIR process synchronizes the surface embossing perfectly with the underlying wood grain pattern. This creates a multi-dimensional texture that looks and feels like authentic hardwood, combining rugged practicality with a sophisticated aesthetic that rivals the natural look of premium European timber.

FLOORIGO SPC manufacturing is a high-tech process involving multiple precision steps to ensure premium quality and long-term dimensional stability:

• Mixing & Heating: Raw materials, including PVC resin, plasticizers, stabilizers, and limestone powder, are blended for 30 minutes according to a strict formula. The mixture is then sent to an internal mixer for heated blending to ensure molecular uniformity.

• Extrusion & Sync-Embossing: At approximately 170°C, the heated material passes through rollers where the Rigid Core), wear layer, and decorative film are bonded into a single solid plank. Our Sync-Embossing texture is applied simultaneously, completing about 60% of the total production process.

• Primary Stacking (Acclimation): Post-extrusion, planks must rest in a climate-controlled space for at least 48 hours. This “tempering” phase is essential for neutralizing internal stress before further treatment.

• UV Coating: A specialized UV lacquer is roller-applied and cured under ultraviolet light. This layer provides anti-bacterial, anti-slip, and scratch-resistant properties while defining the floor’s premium Matte Finish.

• Secondary Stacking: To ensure the plank structure is fully stabilized and the coating has reacted completely, a second resting period is required. This minimizes the risk of deformation or cracking during the high-precision cutting phase.

• Profiling & Beveling: Planks are cut to specified dimensions and grooved to create a precise click-lock system. Our micro-beveling elegantly softens the seams between planks, creating a more natural and sophisticated aesthetic that mimics real wood.

• Acoustic Underlayment: Finally, a high-density IXPE backing is attached. This layer enhances underfoot comfort and provides superior sound absorption—a standard requirement for modern high-end installations.

FLOORIGO SPC flooring is highly versatile, engineered to meet the demanding requirements of various environments:

• Residential Spaces: An ideal choice for modern homes due to its eco-friendly, Formaldehyde-free, and low-VOC composition. Its 100% waterproof and mildew-resistant properties make it perfect for kitchens, living rooms, and bedrooms. The slip-resistant surface ensures safety for children and the elderly. With our integrated IXPE underlayment, it offers superior underfoot comfort and exceptional dent resistance against heavy furniture, preserving your home’s aesthetic for years.

• Commercial Settings: Perfect for high-traffic areas such as offices, retail boutiques, restaurants, and shopping centers. With a B1 fire rating, the flooring is flame-retardant and self-extinguishing. The glue-free locking system simplifies installation, significantly saving time and labor costs for commercial contractors. Combined with our Sync-Embossing textures, it enhances the professional atmosphere and design appeal of any business venue.

• Public Facilities: Widely utilized in schools, hospitals, libraries, and institutions where hygiene and safety are paramount. The anti-bacterial surface and low emissions help maintain a healthy indoor environment, essential for healthcare and educational settings. Its stain-resistant and slip-resistant design makes it the ultimate solution for high-traffic public zones like kindergartens, airports, and training facilities.

FLOORIGO SPC flooring is recognized for its exceptional durability and versatile performance. Here are the core reasons why professionals and homeowners choose us:

• 100% Waterproof: Our Rigid Core construction is entirely impervious to moisture. Unlike traditional hardwood or laminate, FLOORIGO planks will not swell, buckle, or warp when exposed to water, making them the ultimate solution for high-moisture areas like kitchens and basements.

• Impact-Resistant & Durable: Engineered to withstand everything from daily residential use to heavy-traffic commercial environments. The ultra-dense core provides superior impact and dent resistance, significantly extending the floor’s operational lifespan.

• Premium Matte Finish: Our specialized ultra-low gloss surface replicates the authentic look of natural timber while effectively concealing fingerprints, footprints, and minor surface scratches, maintaining a sophisticated aesthetic over time.

• Effortless Click-Lock Installation: Featuring a user-friendly, glue-free locking system that is both eco-friendly and DIY-compatible. This system allows for rapid installation and uninstallation, drastically reducing professional labor costs and project timelines.

• Low Maintenance & Health Conscious: Our surfaces feature anti-stain and anti-bacterial coatings for effortless cleaning. FLOORIGO is a “Green Choice”—it is Formaldehyde-free, requires no tree cutting, and provides slip resistance, ensuring a safe environment for children and pets.

• Outstanding Long-Term Value: By utilizing a rigorous Stacking (Acclimation) process to ensure dimensional stability, FLOORIGO delivers premium performance at a competitive price point. Its minimal maintenance requirements and long-term durability offer a high ROI for both residential and commercial investments.

1. Waterproof Flooring ≠ Waterproof Installation While SPC boards are waterproof, this does not mean the installed floor is completely waterproof. Factors such as daily maintenance, improper installation, or inadequate subfloor treatment can all affect the actual performance of SPC flooring after installation. For example, if excessive water is poured directly onto the floor during cleaning and left to soak for extended periods, the joints may gradually be damaged, even if the boards and locking system are waterproof. Similarly, if the subfloor is uneven or if there are no proper expansion gaps, the flooring will fail to perform as intended.

Recommendations:

• Confirm Target Market: SPC flooring is waterproof and moisture-resistant, surpassing laminate flooring. However, it does not withstand prolonged soaking or extreme temperature changes. For example, cleaning by directly pouring water on the floor or installation in areas with constant humidity and temperature fluctuations (such as in Southeast Asia) is not recommended. Consider your target market’s climate and usage habits to ensure proper compatibility.

• Consult Professionals: For a successful application and an extended lifespan for your business or project, it’s recommended to seek guidance from an experienced flooring specialist. Proper maintenance and installation advice help reduce potential risks and losses.

2. Subfloor Flatness Requirements SPC flooring features a Rigid Core structure. Significant height variations in the subfloor can cause uneven stress distribution, leading to click-lock failure or premature creaking.

Recommendations:

• Consider Site Conditions: If you’re procuring SPC flooring for a project, it’s vital to assess the subfloor flatness before making inquiries or placing orders. Industry standards typically allow no more than 3mm deviation over a 2-meter span. If you’re a distributor, it’s advisable to inform your customers in advance about potential installation preparations and be cautious in your marketing claims.

• Estimated Additional Cost: If the site does not meet the required flatness standards, the cost of ground leveling, along with associated labor and extended timelines, should be calculated into the overall project budget in advance to prevent future disputes.

3. Be Cautious About The Rigidity in SPC Flooring The Rigid Core enhances durability and dimensional stability. However, if the core becomes excessively hard due to improper formulation, it can lose flexibility and become brittle. In extreme cases, the plank may crack due to uneven pressure, such as when lifting it by one end. Floorings without enough flexibility tend to break during shipping.

Recommendations:

• Packing Details: To minimize damage, ensure the supplier uses sturdy pallets and wraps each pallet with multiple layers of stretch film for added stability. It’s highly recommended to use Straps for added security. Proper carton stacking and tight load configuration are crucial in preventing shifting and edge damage, thereby reducing product loss during shipping.

• Avoid Low-Grade Products: Overly hard planks often come from cost-cutting formulas. Beware of manufacturers using too much low-cost limestone powder or inferior plasticizers.

4. Supplier Selection The quality of SPC flooring depends heavily on the quality of raw materials, formulation ratios, and manufacturing capabilities (such as the Stacking process). For cost reduction, using recycled materials or low-grade production lines will directly affect the success of your business and damage your brand reputation.

Recommendations:

• Request Technical Data Sheets (TDS): Ask for detailed TDS from suppliers. Pay close attention to core density. For the same thickness, a heavier rigid core layer is generally more stable. If the core layer is light and the wear layer is made thicker just to compensate, it won’t offer the same durability as a denser core. Always review contract details carefully.

• Quality Control Process: The factory should have strict internal checks, regular raw material testing, and regular checks during production, as well as pre-inventory and pre-shipment inspections. Third-party testing is also a must. For large orders, you can request certified lab reports or conduct your own sampling and testing.

• Supplier Audits: If feasible, conduct on-site factory visits to assess production capacity, quality control systems, and raw material sourcing.

5. Market Compliance and Certification Different regions have different regulations on building materials regarding environmental impact, safety, and fire resistance. Non-compliant products may be barred from import, fail inspection, or be banned from sale.

Recommendations:

• Confirm Certification Requirements: Identify the necessary certifications based on the target market. For example, products intended for the U.S. market should carry FloorScore certification for indoor air quality, while those for the European market require CE marking to meet safety, health, and environmental standards. Commercial projects, such as schools and hospitals, often have specific requirements, including fire resistance or low-VOC emissions.

• Verify Certificate Authenticity: Request copies of certificates and verify them through official channels to ensure validity and scope.